Hank Knaack

User Experience Researcher, Service designer, and Design Ops in Washington, DC

Hank Knaack

User Experience Researcher, Service designer, and Design Ops in Washington, DC

I’m a Design Strategist currently focusing on building Human Centered Design capacity within the Center for Medicare Medicaid Innovation Center (as a member of the US Digital Service). I'm drawn to service and system design challenges... Drop me a line if your mission intersects, or if you want to say hi.

  • Work
    • US Digital Service
  • Education
    • University of Arizona