Hank Knaack
User Experience Researcher, Service designer, and Design Ops in Washington, DC
Hank Knaack
User Experience Researcher, Service designer, and Design Ops in Washington, DC
Currently I’m Head of Design, Identified Data at Datavant currently focusing on making requesting medical records more convenient, responsive to urgency, and accessible enough to understand and take action. Formerly US Digital Service, and CMS Innovation Center.
I'm drawn to service and system design challenges of importance and scale... Drop me a line if your mission intersects, or if you want to say hi.